Privacy Policy

At Oxfordshire Greentech, we are committed to protecting and respecting your
privacy.

This Policy explains when and why we collect your personal information, how we use it, the
conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally to
ensure that you’re happy with any changes.

If you have any questions about this policy, please email admin@oxfordshiregreentech.co.uk,
write to Oxfordshire Greentech, Eco Business Centre, Charlotte Avenue, Bicester,
OX27 8BL, or telephone 01295 221640.

Who are we?

We are Oxfordshire Greentech, a leading membership and business support network for a
community of partners driving the development of Europe’s fastest growing cleantech
cluster – including private companies, universities and public-sector organisations. Set up in
2019, Oxfordshire Greentech provides commercial support to organisations that are
developing and delivering goods and services in response to global environmental and
sustainability challenges.

How we collect information?

We gather and use certain information about individuals in order to provide services to our
members – for example when you register for an event, contact us directly with an enquiry,
or sign up to receive our email alerts.

We also collect information to better understand how visitors use our website and to
present timely, relevant information to them.

What type of information do we gather?

We may collect the following information:
• Name and job title
• Company name
• Contact details including address, email address, and telephone number
• Information you choose to share regarding your preferences and interests
• Website usage data

How we use this information?

Collecting this data helps us to understand what you are looking for from the company,
enabling us to deliver improved services to you as a member.

Specifically, we may use your information:

• For our own internal records
• To process orders that you have submitted e.g. event registrations
• To deal with applications to a competition or job opportunity
• To seek your feedback on the services we provide
• To let you know about changes to our services
• To send you communications which you have requested or that may be of interest
to you. These may include information related to events, funding opportunities, and
contract opportunities.

We review our retention periods for personal information on a regular basis. We will hold
your personal information on our systems only for as long as 1) we have your consent; and
2) you have a legitimate interest in being contacted by us.

You may request or withdraw your information at any point (more on this below).

Who has access to your information?

Your information belongs to you. We will never sell or rent it to third parties or share it
with others for marketing purposes.

Third Party Service Providers working on our behalf: We may pass your information to our
third-party service providers for the purposes of completing tasks and providing services to
you on our behalf. For example, we may process membership payments and invoices via
GoCardless and Xero, manage event registrations via Eventbrite, send email alerts through
Mailchimp, keep track of our customer relationships using a CRM system, and manage
workflows through app integrations. If you attend an Oxfordshire Greentech event, we are
normally obliged to provide the venue with an attendee list which includes your name,
company and work email address. However, when we use third party service providers, we
disclose only the personal information that is necessary to deliver the service and we have a
contract in place that requires them to keep your information secure and not to use it for
their own direct marketing purposes. Please be reassured that we will not release your
information to third parties for them to use for their own direct marketing purposes, unless
you have requested us to do so, or we are required to do so by law, for example, by a
court order or for the purposes of prevention of fraud or other crime.

When you are using our secure online payment pages, your payments and donations are
processed by a third-party payment processor, who specialises in the secure online capture
and processing of credit/debit card transactions. If you have any questions regarding secure
transactions, please contact us.

Your choices

You have control over what information you wish to receive from us. You can select your
preferences by ticking the relevant boxes situated on the form on which we collect your
information. You can change your preferences anytime by emailing
admin@oxfordshiregreentech.co.uk or telephoning the office on 01295 221640.

How you can access and update your information?

The accuracy of your information is important to us. We’re working on ways to make it
easier for you to review and correct the information that we hold about you. In the
meantime, if you change email address, or any of the other information we hold is
inaccurate or out of date, please email us at: admin@oxfordshiregreentech.co.uk.

You also have the right to ask for a copy of the information Oxfordshire Greentech holds
about you, and to have it removed at any time. If you would like us to remove your data
from our systems, please contact us at the email address above, and we will delete your
information, and inform any third-party data processors of the request for erasure.

Security of your information

When you give us personal information, we take steps to ensure that it’s treated securely.
The Oxfordshire Greentech website is protected by a security certificate (SSL). When you are
on a secure page, a lock icon will appear in your web browser.

Non-sensitive details, for example your email address, are transmitted normally over the
Internet, and this can never be guaranteed to be 100% secure. Always follow internet best
practice by not sharing passwords or bank details with anyone online.

Cookies

The Oxfordshire Greentech website uses cookies in order to present content, options or
functions that are specific to you. A cookie is a small file place on your computer’s hard
drive to allow a website to recognise you when you visit. They only collect statistical data
about your browsing actions and patterns and do not identify you as an individual.

This site used Google Analytics an open source web analytics software program, to gather
statistical information.

Opt-out of using Google Analytics.

You can switch off cookies by setting your web browser to refuse cookies. Turning cookies
off may result in a loss of functionality when using our website.

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy
policy applies only to our website‚ so we cannot be responsible for the privacy policies and
practices of other sites even if you access them using links from our website.
In addition, if you linked to our website from a third-party site, we cannot be responsible
for the privacy policies and practices of the owners and operators of that third-party site
and recommend that you check the policy of that third-party site.

Review of this Policy

We keep this Policy under regular review. This Policy was last updated in March 2019